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8th Annual Respondent Cooperation Workshop
March 2-4, 2009 | Miami Beach, Florida


8th Annual Respondent Cooperation Workshop
March 2-4, 2009
Miami Beach Resort & Spa
Miami Beach, Florida

8th Annual Respondent Cooperation Workshop

The Respondent Cooperation Workshop will help you address the most common respondent-related issues facing the industry today: Discover the latest developments in Respondent Cooperation. Get insights on thought-provoking topics such as: ABS versus cell phone samples for telephone research, privacy issues, respondent incentives, data quality lessons for online research and much more! Attend the telephone call center management summit or the online panel management summit. Discuss and develop practical solutions with your peers in the special "break out" sessions.

Register Today!

Program
      Monday, March 2, 2009  
         
    12:00 – 1:30 p.m. Lunch & Welcome  
    1:30 – 2:30 p.m.

Respondent Cooperation & Best Practices in Online Panels
Avoiding Panalties: Ensure Data Quality Through Online Communities ( Dean Wiltse, Vovici)
Best Practices for Online Research (Susan Frede, TNS)

 
    2:30 – 2:45 p.m. Break  
    2:45 – 4:15 p.m.

Expanding Coverage for Telephone Data Collection
Moderator Opening (Diane Burkom)
"Only and Dominant": Challenges and Opportunities (Jessica Smith, SSI)
Using Address-based Samples to Enhance Sample Coverage
Marla Cralley, Arbitron
Address-based Sampling (Jane Traub, Scarborough)

 
    4:20 – 5:00 p.m.

Brainstorming Sessions (Breakout)
Expanding Coverage for Telephone Research
Experiences in Building Onlnie Communities

 
    6:00 p.m. – 8:00 p.m. Opening Reception  
         
      Tuesday, March 3, 2009  
         
    7:30 – 8:30 a.m. Breakfast  
    8:30 – 10:00 a.m.

Respondent Cooperation and Incentives
Respondent Cooperation Incentives Workshop (Paul Lavrakas, Research Psychologist and Research Methodologist)

 
    10:00 – 10:15 a.m.

Break

 
    10:15 a.m. – 10:55 a.m. Brainstorming Session (Breakout)
Experiences in Using Incentives Brainstorming Session
 
    11:00 a.m. – 12:00 p.m. Respondent Cooperation and Online Frauds
Cross-Panel Duplication Cleaning out the "Rat's Nest" (Bob Fawson, Western Wats)
Improving Online Respondent Quality (Alison Morgan, Peanut Labs)
 
    12:00 – 1:30 p.m. Lunch  
    1:30 – 1:55 p.m. Law & Ethics: Ask Your Questions About Respondent Privacy
Law & Ethics: Ask Your Questions About Respondent Privacy (Howard Fienberg, CMOR)
 
    2:00 – 2:45 p.m. Brainstorming Sessions (Breakout)
Handling Undesirable Online Respondents Brainstorming Session
Managing Respondent Privacy Concerns Against Research Needs
 
    2:45 – 3:00 p.m. Break  
    3:00 – 4:00 p.m. Experiments in Boosting Respondent Cooperation
Does Offering Multiple Modes of Return Hurt Your Response Rate? (Nicole Benski, Nielson Media Research)
Best Practices in Research Consumer Respondents (Jackie Hughes, Kantar Media Research Group)
 
    4:05 – 5:05 p.m. Respondents and Passive Data Collection
Case Studies in Passive Data Collection (Chuck Shuttles, Nielson Media Research)
Respondent Cooperation with Portable People Meters (Marla Cralley, Arbitron)
 
         
      Wednesday, March 4, 2009  
         
    7:30 – 8:30 a.m. Breakfast  
    8:30 – 10:00 a.m.

Respondent Cooperation & Telephone Call Center Operations
Offsite Interviews (Shirley Panek, Confirmit)
Using Digital Recording to Increase Quality and Decrease Costs (Patrick Cagney, NORC)
Telephone Call Center Cost Savings in a Poor Economy (Robert Lowery, Kantar Operations)

 
    10:00 – 10:15 a.m.

Break

 
    10:15 – 10:45 a.m. Respondent Cooperation and Hard-to-Reach Populations
Methods for Gaining Trust and Participation from the Hardest-to-Reach Survey Participants – African-Americans, Latinos and Young Adults (Patricia Graham, Knowledge Networks)
 
    10:50 – 11:30 a.m. Brainstorming Session (Break Out)
Techniques in Boosting Cooperation Among Hard-to-Reach Populations
 
    11:30 a.m. – 1:00 p.m. Lunch  
    1:00 – 4:00 p.m. Summits
Online Panel Management Summit (Facilitator, TBD)
Telephone Call Center Management Summit (Kathy Pilhuj & Robert Lowery)
 
         
         
Registration
Full Conference Pricing
by 01/23
(Early Bird Deadline)
by 02/20
(Standard Deadline)
CMOR/MRA/IMRO Member
$525
$575
Non-Member
$625
$675
One Day Conference
$350
$350
Additional reception tickets*
$75
$75
Cost Includes: All workshop materials, breakfast & lunch each day, and reception.
*Can be purchased only by Workshop registrants.
Location

Miami Beach Resort & Spa

Take a trip to paradise...
Discover the Miami Beach Resort & Spa, a serene hotel surrounded by the Atlantic Ocean and Intracoastal Waterway. Rooms feature spacious accommodations, floor-to-ceiling waterfront views and a refreshing blend of comfort.

Whether you choose to relax in the sun or enjoy more of a fast-paced trip, the Miami Beach Resort & Spa has it all. Enjoy the poolside cabanas or take a short walk to the white sand beach. Stop by the Beachfront Aqua Sports Center and enjoy parasailing and jet skiing. Or take a short trip down to South Beach for world class shopping and exciting nightlife.

Book your room now and experience all Miami has to offer!

Rate: $199.00 Bay/City and Oceanfront(single/double, subject to applicable gratuities, taxes and resort charges). To be guaranteed the room rate, please make your reservation by January 30, 2009. Check-in is 4:00pm, check-out is 11:00am. All reservations should be made online.

Reservations: Direct URL for Attendee Registration (If using this URL, no login for attendee is needed):
http://reservations.ihotelier.com/crs/g_reservation.cfm?groupID=209308&hotelID=6577

Miami Beach Resort & Spa
4833 Collins Ave
Miami Beach, Florida 33140.
866-765-9090.

Respondent Cooperation Workshop Sponsors

2009 Sponsors

Want to gain recognition before colleagues, competitors, clients and other industry professionals? Sponsor the 8th Annual Respondent Cooperation Workshop to represent your support of CMOR's professional development goals as well as your commitment to strengthening the profession. Feature your Company's name not just during the Workshop, but throughout the entire year on various MRA publications. Stand above your competitors by making a bold statement. Sponsor today!

We offer sponsorship opportunities for every need and every budget! Contact sponsorinfo@cmor.org with questions.

2009 Pricing:

2008 Sponsors

Platinum Sponsors

  • Confirmit
  • Knowledge Networks
  • Marketing Systems Group
  • Precision Opinion


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