One of CMOR's objectives is to promote internal research practices that will encourage respondent cooperation. To accomplish this, CMOR is providing tools to assist your organization in this effort. We encourage you to disseminate and use these tools freely. CMOR is committed to strengthening the research industry and building positive relationships with respondents.

• Interviewer Training Tool - A two page interviewer reference sheet summarizing research-related questions that respondents may ask, and suggested responses.
• Recommendations for Improve Respondent Cooperation - A researcher's guide to understanding four key goals that every survey should achieve, and suggestions based on research findings to achieve those goals.
• Respondent Bill of Rights - A document that describes the principles governing the researchers’ responsibility to respondents.
• What All Researcher Should Know About the TCPA and Telemarketing Sales Rule - A researchers guide to quick facts about the two federal telemarketing laws, including research's exemption.
• Information for Survey Participants - A section of the CMOR website devoted to proving information to the public about the research process, the vital role respondents play, as well as the various types of misuses and abuses of the research process respondents may encounter.
• Model Introductions / Closing / Validation - the introduction is a key element in obtaining respondent cooperation and can also affect the respondent's overall satisfaction with the survey process.
• Outcome (& Response Rate) Resources – CMOR’s guide/resources in calculating measures of non-response as well as other outcome rates.
• Your Opinion Counts Program – A way to boost respondent cooperation by distinguishing your research organization from push-pollsters, telemarketers, and other fraudulent organizations.  Email pglaser@cmor.org for more information or an application to join the program.
  • Click here for YOC FAQ's